For less serious illnesses, for example colds or headaches, you can buy medication directly from the pharmacy. The people working there can also advise you.

If you are seriously ill and would like to be examined, you must first go to the Sozialamt (social services department), where you will get a special Krankenschein (health insurance certificate). You can then go to a doctor with this certificate. The Sozialamt (social services department) pays for the doctor’s appointment and medication. In order to obtain stronger medication, the medical staff will give you a Rezept (prescription) which you then take to the pharmacy.

In some Bundesländer (including Bremen and Hamburg), there is an elektronische Gesundheitskarte (electronic health insurance card) for refugees. You can go straight to the medical practice, taking this Gesundheitskarte (health insurance card) with you, and you do not have to apply for the appointment beforehand at the Sozialamt (social services department).

Rapid assistance – with or without a Gesundheitskarte (health insurance card)

At medibueros.org, you will find a list of addresses where people without residence status can get fast and free help.

If you have been the victim of torture and violence or have experienced other terrible things, you can get help here.

You can find more information on the topic of health on the website of the Federal Ministry of Health under Migration and Health and in the brochure Health Guide for Asylum Seekers in Germany.